Informative Policies
Privacy Policy and Information Security
Respecting the privacy and confidentiality of our customers is one of our core principles.
Collection of Personal Information
During a purchase, registration for the customer club, or browsing the website, we may ask you to provide personal information. The company takes standard measures to maintain the confidentiality of your information, including encrypting credit card details. The personal information collected will be used solely for internal purposes, such as product supply, promotional updates, and contacting users. You have the option to opt out of receiving promotional updates. Your personal information will not be sold or transferred to a third party without your consent.
Information Security
The company's website is secured through encryption. Credit card details are not stored at any stage on the company's computers or servers. Despite our efforts to ensure information security, absolute immunity against breaches cannot be guaranteed. In the event of a personal information breach, the company will take the necessary steps and notify its customers.
Use of Personal Information
The company may disclose personal information if required by law. Additionally, the information will be used for website management, order fulfillment, and providing information to customers. The information will not be transferred to unauthorized third parties.
Third Parties
Third parties associated with the company will receive only the minimum information required to perform their tasks. The company will ensure that these third parties operate in accordance with our privacy policy.
Policy Changes
The company reserves the right to change this policy from time to time. It is your responsibility to stay informed of these changes.
Deliveries
Upon placing an order, a confirmation email will be sent. The company commits to preparing and packaging the order within 15 business days. Delivery times depend on the chosen shipping method, and the company is not responsible for shipping company delays. You must provide accurate and correct details when ordering. If a product is out of stock, the company will not be obliged to supply it. Additionally, the company is not responsible for delays due to unforeseen events beyond its control. Prices include VAT and products are insured. The company is not obligated to deliver to areas not covered by the shipping company. You must ensure the accuracy of the delivery address, and in case of delays or other issues, please contact customer service.
Additional Clarifications
Any individual or company performing an action on the website declares that they have read and understood the terms and agree to them. The customer declares that they are legally competent to perform binding legal actions according to the law.